Getting Started

Getting started with Maisie

Welcome to the Maisie family and congratulations on taking the first step in your conversational commerce journey!

Our primary objective here at Maisie is to make your e-commerce business more successful. We aim to achieve this by providing you with a suite of conversational sales, marketing and support tools that help you:

  1. Serve your customers better
  2. Increase your onsite conversion
  3. Generate leads across communication channels
  4. Reduce your support costs

Quick Set-up

To help you launch your chatbots quickly we created a quick set-up wizard that will help you create bots that operate across all pages of your site. These bots can:

  • Show your customers your most popular products
  • Show your customers what's new in store
  • Answer common questions (FAQs) from your customers
  • Provide real-time order status updates
  • Offer discounts
  • Hand over to live chat

You are free to choose which of these chatbots you wish to enable for your store. Watch our how-to videos for detailed instructions on how to set up each of these bots.

Pro Set-up

To help you launch your chatbots quickly we have compiled a checklist with detailed instructions to help you navigate the Maisie platform and complete your setup properly. Please follow the steps in order – click the links below to see full instructions.