Getting Started


How to customise the New in Store Bot (Convo Module)

What does the New in Store Bot do?

The purpose of the New in Store Bot (Convo Module) is to enable Maisie to display products recently added to your stock as part of any Convo Flow. This is a great way to help your website visitors discover products they might like to purchase.

How do I customise the New in Store Bot?

Follow the steps below to customise the New in Store Bot (Convo Module) for your store.

Visit the Convo Modules main screen using the navigation on the left of your Maisie Dashboard.

Click the pencil (edit) icon to the right of the New in Store Module.

The New in Store Convo Module settings screen will be displayed.

You can choose to allow Maisie to automatically determine your 5 newest products based upon the date they were added to stock – this is the default option. Alternatively, you can decide which products you would like to promote to your customers as new products.

If you choose the option for Maisie to automatically calculate your new products, you can select the frequency with which Maisie runs this calculation - every 60, 30 or 7 days. If you choose 7 days, say, then Maisie will recalculate your new products every 7 days and automatically update the products shown to customers when engaging with Maisie on your site.

If you choose to provide products manually, click the second radio button.

You will see a product catalog search box.

Enter some words for the products you'd like to add then click the Search button.

A popup will display, showing a list of products matched to your search terms. Scroll down the list and select the check boxes next to the products you'd like to add.

Click the Add Products button to add your selected products to your New in Store bot.

You will now see the products you added both on the left and in the preview window on the right.

You can display each product's price as well as Add to Cart and Buy Now links by clicking the checkbox for each. You can also edit the product title for each product that's displayed by your bot.

In the preview window on the right, you can click the arrow on the product image to scroll through the products you added. This is also what your website visitors will see.

Repeat the search catalog process until you have added all the products you wish.

Now, as a final step, you can modify the message text that appears above your products.

Click the Bot Elements tab.

Click in the message box and change the text as you see fit.

Once completed, click the Save message button.

Once you’re happy with all your changes click the Save button on the top right of your screen.

That’s it! You’ve finished customising your New in Store Convo Module.