Next generation live chat for e-commerce

Take the pressure off your customer service team by using Maisie to engage in conversations with your customers 24/7.

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14 days. No credit card required.

Hi there.
How may I help you today?
Show me what's new
Help me choose
I have a question
Check my order status
I have a question
What is your question about?
Payment methods
Shipping & delivery
Shipping & delivery
We offer a choice of shipping by Standard Post or Express Post.
How much does shipping cost?
Do you offer free shipping?
How long does delivery take?
Do you offer free shipping?
Yes! We offer free shipping by Standard Post for orders over $65 and by Express Post for orders over $149.

Chat with customers while you sleep

Enable your website visitors to get immediate answers to their questions, at any time of the day or night, without you or your customer service team needing to get involved.

Empower your customers to self-serve

Make it easy for your website visitors to find the products they need and get answers to their questions so they don't need to hit your live chat or help desk at all.

Control exactly when and where you offer live chat as an option

Enjoy complete freedom to decide where and when you wish to offer customers the option to live chat with your team. Offer it upfront or only after customers have attempted to self-serve first.

Seamlessly hand over chats to your team

Sometimes customers need to speak with a real person. Offer your customers a personal touch by enabling them to chat live from your website and Messenger.

Drive much higher customer engagement than old school live chat

Most of your website visitors don't want to live chat but they often do need help. Maisie acts as a personal shopping assistant for your customers, engaging  them throughout their journey.

"Hallelujah. Maisie has been a breeze to install and straight away we could see website visitors interacting. This has the potential to really increase conversion rates."

Oscar, Owner at Oscar Razor

Shopify

“Maisie is an excellent chatbot solution that mimics AI. Great for the store owner who doesn't have the time or manpower to man a chat 24x7 . Maisie allows your customers to answer their own questions by using your knowledge built into the chatbot.”

Brian, Owner at Treasured Locks

BigCommerce

“As soon as I implemented Maisie in my store, I was able to convert visitors who were about to exit to paying customers. The integration with Facebook Messenger is slick and seamless. Highly recommended!”

Lori, Owner at Loskey

Shopify

“Great app and very good service from the team. Well worth it if you want to assist customers find what they're looking for!”

Ivan, Owner at Chi-ki Jewellery

Shopify

“Maisie has proven results helping our clients grow their eCommerce businesses. I'd be delighted to show you the ins and outs of the platform and how conversational chatbots can help support your business.”

Shaun Johnson

Co-Founder of Maisie

"Hallelujah. Maisie has been a breeze to install and straight away we could see website visitors interacting. This has the potential to really increase conversion rates."

Oscar, Owner at Oscar Razor

Shopify

“Maisie is an excellent chatbot solution that mimics AI. Great for the store owner who doesn't have the time or manpower to man a chat 24x7 . Maisie allows your customers to answer their own questions by using your knowledge built into the chatbot.”

Brian, Owner at Treasured Locks

BigCommerce

“As soon as I implemented Maisie in my store, I was able to convert visitors who were about to exit to paying customers. The integration with Facebook Messenger is slick and seamless. Highly recommended!”

Lori, Owner at Loskey

Shopify

“Great app and very good service from the team. Well worth it if you want to assist customers find what they're looking for!”

Ivan, Owner at Chi-ki Jewellery

Shopify

“Maisie has proven results helping our clients grow their eCommerce businesses. I'd be delighted to show you the ins and outs of the platform and how conversational chatbots can help support your business.”

Shaun Johnson

Co-Founder of Maisie

"Hallelujah. Maisie has been a breeze to install and straight away we could see website visitors interacting. This has the potential to really increase conversion rates."

Oscar, Owner at Oscar Razor

Shopify

“Maisie is an excellent chatbot solution that mimics AI. Great for the store owner who doesn't have the time or manpower to man a chat 24x7 . Maisie allows your customers to answer their own questions by using your knowledge built into the chatbot.”

Brian, Owner at Treasured Locks

BigCommerce

“As soon as I implemented Maisie in my store, I was able to convert visitors who were about to exit to paying customers. The integration with Facebook Messenger is slick and seamless. Highly recommended!”

Lori, Owner at Loskey

Shopify

“Great app and very good service from the team. Well worth it if you want to assist customers find what they're looking for!”

Ivan, Owner at Chi-ki Jewellery

Shopify

“Maisie has proven results helping our clients grow their eCommerce businesses. I'd be delighted to show you the ins and outs of the platform and how conversational chatbots can help support your business.”

Shaun Johnson

Co-Founder of Maisie

Customisation

Make Maisie more powerful with customisation

Triggers

Trigger conversations based on business rules like time on page, exit intent, cart value, shipping times.

Segmentation

Display chatbots depending on behaviour, including new/returning visitors, specific page visits, or cart content.

Design

Customise nearly every element of your chatbot - including content, design, images, and conversational flows.

More ways you can use Maisie …

Remarketing

Capture and re-engage visitors to bring them back to your site to purchase.

Sales

Help visitors choose the right products to maximise conversions and reduce returns.