Getting started with Maisie

Welcome to the Maisie family and congratulations on taking the first step in your conversational commerce journey!

Our primary objective here at Maisie is to make your e-commerce business more successful. We aim to achieve this by providing you with a suite of conversational sales, marketing and support tools that help you:

1. Serve your customers better
2. Increase your onsite conversion
3. Generate leads across communication channels
4. Reduce your support costs

Set-up

To help you launch your chatbots quickly we have compiled a checklist with detailed instructions to help you navigate the Maisie platform and complete your setup properly. Please follow the steps in order – click the links below to see full instructions.

• Understand the key terms we use
• Get familiar with the Maisie Dashboard
• Customise your chatbot display settings
• Understand how to use the Maisie Chatbot Builder
• Customise the Convo Modules for your Website Chatbots:
• ~Customise the Price Drop Module
• ~Customise the Best Sellers Module
• ~Customise the New in Store Module
• ~Customise the Order Status Module
• ~Customise the Talk To Human Module
• ~Customise the Discount Module
• ~Customise the Blog Subscription Module
• ~Customise the Cart Saver (Items in Cart) Module
• Customise & publish the Convo Flows for your Website Chatbots
• Create your own custom Convo Flows (optional)
• Configure the Abandoned Cart Rescue bot for Messenger
• Configure the Orders & Shipping bot for Messenger
• Setup your Subscribe to Messenger bot & popup
• Get approval to send one-time notifications in Facebook Messenger