24/7 customer service doesn’t need more staff, more work, and more stress.
Maisie automatically responds to your customers' questions on your BigCommerce store.
of consumers expect sites to provide self-service support tools. Maisie makes the setup super easy.
of customers expect a response within 10 minutes. Maisie automates this for you.
Our customers have reduced their human support enquiries by up to 30% with Maisie.
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Keep your customers in the loop with automatic updates about their orders. Instantly answer their questions to reduce your support staff's workload and streamline your operations.
Offer customers answers to key questions - including order details, shipping, and return policies.
Let customers start the returns or exchange process immediately by entering their order details.
Allow customers to report issues with their order via Maisie and send the information to your support staff.
Let customers begin the process of returning their products or reporting issues with their order. Hand it over to a human only when Maisie reaches its limitations.
Chat with customers in real-time - or follow-up on missed messages via email or Messenger.
Keep track of your customers and solve their problems faster with customer order & chat history.
Understand & engage with your visitors better with traffic source and browsing behaviour tracking.
Sometimes customers need to speak with a real person. Offer your customers a personal touch by enabling them to chat live from your website and Messenger.
"Hallelujah. Maisie has been a breeze to install and straight away we could see website visitors interacting. This has the potential to really increase our conversion rates."
Oscar, Owner at Oscar Razor
Shopify
“Maisie is an excellent chatbot solution that uses AI. Great for the store owner who doesn't have the time or manpower to staff live chat 24x7. Maisie allows your customers to answer their own questions by using AI and your knowledge base.”
Brian, Owner at Treasured Locks
BigCommerce
“As soon as I implemented Maisie on my store website, I was able to convert visitors who were about to exit into paying customers. The integration with Klaviyo is slick and seamless. Highly recommended!”
Lori, Owner at Loskey
Shopify
“Great app and very good service from the team. Well worth it if you want to assist customers find what they're looking for!”
Ivan, Owner at Chi-ki Jewellery
Shopify
“Maisie has proven results helping our clients grow their eCommerce businesses. I'd be delighted to show you the ins and outs of the platform and how conversational chatbots can help support your business.”
Shaun Johnson
Co-Founder of Maisie
"Hallelujah. Maisie has been a breeze to install and straight away we could see website visitors interacting. This has the potential to really increase our conversion rates."
Oscar, Owner at Oscar Razor
Shopify
“Maisie is an excellent chatbot solution that uses AI. Great for the store owner who doesn't have the time or manpower to staff live chat 24x7. Maisie allows your customers to answer their own questions by using AI and your knowledge base.”
Brian, Owner at Treasured Locks
BigCommerce
“As soon as I implemented Maisie on my store website, I was able to convert visitors who were about to exit into paying customers. The integration with Klaviyo is slick and seamless. Highly recommended!”
Lori, Owner at Loskey
Shopify
“Great app and very good service from the team. Well worth it if you want to assist customers find what they're looking for!”
Ivan, Owner at Chi-ki Jewellery
Shopify
“Maisie has proven results helping our clients grow their eCommerce businesses. I'd be delighted to show you the ins and outs of the platform and how conversational chatbots can help support your business.”
Shaun Johnson
Co-Founder of Maisie
"Hallelujah. Maisie has been a breeze to install and straight away we could see website visitors interacting. This has the potential to really increase our conversion rates."
Oscar, Owner at Oscar Razor
Shopify
“Maisie is an excellent chatbot solution that uses AI. Great for the store owner who doesn't have the time or manpower to staff live chat 24x7. Maisie allows your customers to answer their own questions by using AI and your knowledge base.”
Brian, Owner at Treasured Locks
BigCommerce
“As soon as I implemented Maisie on my store website, I was able to convert visitors who were about to exit into paying customers. The integration with Klaviyo is slick and seamless. Highly recommended!”
Lori, Owner at Loskey
Shopify
“Great app and very good service from the team. Well worth it if you want to assist customers find what they're looking for!”
Ivan, Owner at Chi-ki Jewellery
Shopify
“Maisie has proven results helping our clients grow their eCommerce businesses. I'd be delighted to show you the ins and outs of the platform and how conversational chatbots can help support your business.”
Shaun Johnson
Co-Founder of Maisie
Trigger conversations based on business rules like time on page, exit intent, cart value, shipping times.
Display chatbots depending on behaviour, including new/returning visitors, specific page visits, or cart content.
Customise nearly every element of your chatbot - including content, design, images, and conversational flows.
