Support customers on autopilot

Instantly answer customer questions and cut your support workload with conversational chatbots.

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30 days. No credit card required.

Why use Maisie chatbots for Support?

95%

Customers feel support is a deciding factor in brand loyalty. Maisie makes it seamless.

1 in 3

Shoppers say their issue should be resolved in one interaction. Maisie does it in real-time.

-30%

Our customers have reduced their human support enquiries by up to 30% with Maisie.

Hi there.
How may I help you today?
Show me what's new
Help me choose
I have a question
Check my order status
I have a question
What is your question about?
Payment methods
Shipping & delivery
Shipping & delivery
We offer a choice of shipping by Standard Post or Express Post.
How much does shipping cost?
Do you offer free shipping?
How long does delivery take?
Do you offer free shipping?
Yes! We offer free shipping by Standard Post for orders over $65 and by Express Post for orders over $149.

Provide instant order status updates

Keep your customers in the loop with automatic updates about their orders. Instantly answer their questions to reduce your support staff's workload and streamline your operations.

Handle support requests on autopilot

Let customers begin the process of returning their products or reporting issues with their order. Hand it over to a human only when Maisie reaches its limitations.

Seamlessly transition from chatbot to Live Chat

Sometimes customers need to speak with a real person. Offer your customers a personal touch by enabling them to chat live from your website and Messenger.

"Hallelujah. Maisie has been a breeze to install and straight away we could see website visitors interacting. This has the potential to really increase conversion rates."

Oscar, Owner at Oscar Razor

Shopify

“Maisie is an excellent chatbot solution that mimics AI. Great for the store owner who doesn't have the time or manpower to man a chat 24x7 . Maisie allows your customers to answer their own questions by using your knowledge built into the chatbot.”

Brian, Owner at Treasured Locks

BigCommerce

“As soon as I implemented Maisie in my store, I was able to convert visitors who were about to exit to paying customers. The integration with Facebook Messenger is slick and seamless. Highly recommended!”

Lori, Owner at Loskey

Shopify

“Great app and very good service from the team. Well worth it if you want to assist customers find what they're looking for!”

Ivan, Owner at Chi-ki Jewellery

Shopify

“Maisie has proven results helping our clients grow their eCommerce businesses. I'd be delighted to show you the ins and outs of the platform and how conversational chatbots can help support your business.”

Shaun Johnson

Co-Founder of Maisie

"Hallelujah. Maisie has been a breeze to install and straight away we could see website visitors interacting. This has the potential to really increase conversion rates."

Oscar, Owner at Oscar Razor

Shopify

“Maisie is an excellent chatbot solution that mimics AI. Great for the store owner who doesn't have the time or manpower to man a chat 24x7 . Maisie allows your customers to answer their own questions by using your knowledge built into the chatbot.”

Brian, Owner at Treasured Locks

BigCommerce

“As soon as I implemented Maisie in my store, I was able to convert visitors who were about to exit to paying customers. The integration with Facebook Messenger is slick and seamless. Highly recommended!”

Lori, Owner at Loskey

Shopify

“Great app and very good service from the team. Well worth it if you want to assist customers find what they're looking for!”

Ivan, Owner at Chi-ki Jewellery

Shopify

“Maisie has proven results helping our clients grow their eCommerce businesses. I'd be delighted to show you the ins and outs of the platform and how conversational chatbots can help support your business.”

Shaun Johnson

Co-Founder of Maisie

"Hallelujah. Maisie has been a breeze to install and straight away we could see website visitors interacting. This has the potential to really increase conversion rates."

Oscar, Owner at Oscar Razor

Shopify

“Maisie is an excellent chatbot solution that mimics AI. Great for the store owner who doesn't have the time or manpower to man a chat 24x7 . Maisie allows your customers to answer their own questions by using your knowledge built into the chatbot.”

Brian, Owner at Treasured Locks

BigCommerce

“As soon as I implemented Maisie in my store, I was able to convert visitors who were about to exit to paying customers. The integration with Facebook Messenger is slick and seamless. Highly recommended!”

Lori, Owner at Loskey

Shopify

“Great app and very good service from the team. Well worth it if you want to assist customers find what they're looking for!”

Ivan, Owner at Chi-ki Jewellery

Shopify

“Maisie has proven results helping our clients grow their eCommerce businesses. I'd be delighted to show you the ins and outs of the platform and how conversational chatbots can help support your business.”

Shaun Johnson

Co-Founder of Maisie

Customisation

Make Maisie more powerful with customisation

Triggers

Trigger conversations based on business rules like time on page, exit intent, cart value, shipping times.

Segmentation

Display chatbots depending on behaviour, including new/returning visitors, specific page visits, or cart content.

Design

Customise nearly every element of your chatbot - including content, design, images, and conversational flows.

More ways you can use Maisie …

Remarketing

Collect opt-ins and re-engage visitors via Messenger and email to bring them back to your site.

Sales

Help visitors find the right products and maximise your eCommerce conversions.